Terms of Service
These Terms of Service ("Terms") govern your use of the website rassevision.com and set out the general terms on which RASS E-Vision ("we", "us", "our"), of T-127, Moongipa Arcade, Ashtavinayak CHS, D.N. Nagar, Andheri West, Mumbai, Maharashtra 400053, India, provides its services. By using this website or engaging our services, you agree to these Terms and to our Privacy Policy.
1. About our services
RASS E-Vision provides digital marketing and business solutions, including website design and development, search engine optimisation, social media management and marketing, performance marketing, branding and creative design, content creation, application and software development, AI-powered solutions, and related services.
2. Use of this website
You agree to use this website only for lawful purposes. You may not attempt to disrupt the website, gain unauthorised access to it, or copy, scrape, or reuse its content. All content on this website — including text, graphics, logos, designs, and page layouts — is owned by RASS E-Vision or its licensors and may not be reproduced without our written permission.
3. Quotations, offers, and pricing
Prices, packages, and promotional offers displayed on this website (including limited-time or limited-slot offers) are indicative and constitute an invitation to enquire, not a binding offer. An engagement is confirmed only by our written confirmation (including over WhatsApp or email) of scope, price, and timeline. Unless expressly stated otherwise, prices are exclusive of Goods and Services Tax and other applicable taxes, and exclusive of third-party costs. We may modify or withdraw promotional offers at any time, and the availability of limited onboarding slots is at our discretion.
4. Service engagements
Each project is governed by its quotation, proposal, or work order, which forms part of these Terms. If there is any conflict between these Terms and a work order, the work order prevails for that project.
5. Standard engagement terms
Unless a work order states otherwise, the following apply to every engagement:
Payment. Work begins upon receipt of the agreed advance payment. Amounts paid for work already performed are non-refundable. Invoices not covered by an advance are payable within 7 days of issue, and we may charge interest at 1.5% per month on amounts overdue beyond that period.
Client materials. You are responsible for providing the content, photographs, logos, and business details required for your project, promptly and accurately. You warrant that you have the rights to all materials you supply, and you are responsible for the accuracy of business information (such as timings, addresses, qualifications, and pricing) published at your instruction.
Timelines. Delivery timelines communicated by us (for example, launch within a stated number of days) run from the date we receive both the agreed payment and the complete client materials. Delays in providing materials or feedback extend timelines accordingly.
Revisions. Each engagement includes the number of revision rounds specified in its work order. Additional revisions or changes beyond the agreed scope are chargeable at our then-current rates.
Third-party costs. Costs of third-party products and services — including domain names, hosting and server charges, premium plugins or software licences, and advertising spend — are billed at actuals and are payable in addition to our fees. Where applicable, domains and hosting are registered in your name and their renewal is your responsibility, unless covered by a separately agreed care or maintenance plan.
Acceptance. A deliverable is deemed accepted when you confirm it in writing, or 7 days after handover if no issues are raised in writing, whichever is earlier.
Inactive projects. If we do not receive the materials, feedback, or approvals needed to progress a project for 30 consecutive days, we may treat the project as inactive and close it. Work completed up to that point remains chargeable, and restarting a closed project may be subject to a reactivation fee and revised timelines.
6. Ownership of work
Upon receipt of full payment, ownership of the final deliverables created specifically for you transfers to you.
We retain all rights in the underlying tools, frameworks, templates, code libraries, design systems, and know-how used to produce those deliverables, including any improvements to them. Nothing in these Terms prevents us from reusing that underlying material on other projects.
We retain the right to display completed work in our portfolio and marketing materials, and to include a discreet credit line on websites we build, unless you request otherwise in writing.
7. Ongoing services and renewals
Where you subscribe to a recurring service — such as an annual care plan, maintenance plan, or monthly retainer — the following apply unless your work order states otherwise. The service runs for the agreed term and renews only if you confirm renewal; we will contact you before the term ends. Either party may end an ongoing service by giving 30 days' written notice, and fees for the notice period remain payable. We may revise the fees for a renewal term by notifying you before renewal. On termination, we will hand over access and files relating to your deliverables, and any transition work beyond that is chargeable.
8. No guarantee of outcomes
Marketing and digital services depend on factors beyond any provider's control, including search engine and advertising platform algorithms and policies, market conditions, and your own business operations. While we work to deliver the best possible results, we do not guarantee specific outcomes such as search rankings, traffic volumes, enquiry numbers, or revenue. We are not responsible for changes made by third-party platforms, or for the suspension or rejection of accounts, listings, or advertisements by those platforms.
9. Disclaimers
This website and its content are provided on an "as is" basis. Information on the website may be updated or changed at any time. Nothing on this website constitutes professional, legal, or financial advice.
10. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential loss, including loss of profits, business, data, or goodwill. Our total aggregate liability arising out of or in connection with any engagement is limited to the amount you paid us for the specific service giving rise to the claim.
11. Indemnity
You agree to indemnify us against claims arising from materials you supply to us, from business information published at your instruction, or from your use of the deliverables after handover.
12. Confidentiality
Each party will keep the other's non-public business information confidential and use it only for the purpose of the engagement. This obligation does not apply to information that is public, already known, or required to be disclosed by law.
13. Force majeure
Neither party is liable for delays or failures caused by events beyond its reasonable control, including natural events, power or internet failures, changes in law, and failures of third-party platforms or service providers.
14. Suspension of access
We may suspend or restrict access to this website for anyone who breaches these Terms. We may also suspend work on an engagement where payments are overdue.
15. Governing law and jurisdiction
These Terms are governed by the laws of India. The courts at Mumbai, Maharashtra shall have exclusive jurisdiction over any dispute arising out of these Terms or our services.
16. General
If any provision of these Terms is found to be unenforceable, the remaining provisions continue in effect. A failure to enforce any provision is not a waiver of it. Neither party may assign an engagement without the other's written consent, except as part of a transfer of its business. These Terms, together with any applicable work order and our Privacy Policy, form the entire agreement between us regarding our services.
17. Changes to these Terms
We may update these Terms from time to time. The revised version will be posted on this page with an updated effective date, and continued use of the website constitutes acceptance.
18. Contact
RASS E-Vision — Siddharth Deshpande, Founder
T-127, Moongipa Arcade, Ashtavinayak CHS, D.N. Nagar, Andheri West, Mumbai, Maharashtra 400053
Email: siddharth@rassevision.com
Phone: +91 90825 87462