Privacy Policy
RASS E-Vision ("we", "us", "our") operates the website rassevision.com and provides digital marketing and business solutions from our office at T-127, Moongipa Arcade, Ashtavinayak CHS, D.N. Nagar, Andheri West, Mumbai, Maharashtra 400053, India.
This policy explains what personal data we collect when you use our website or contact us, how we use it, who we share it with, and the rights and choices you have. By using our website or sharing your details with us, you consent to the practices described here.
Information we collect
Information you provide. When you fill a form on our website, message us on WhatsApp, call, or email us, we collect the details you share — typically your name, phone or WhatsApp number, email address, your business details (for example, your clinic's specialisation or the localities you serve), and the contents of your messages.
Information collected automatically. When you visit our website, we and our service providers collect standard technical data through cookies and similar technologies — your IP address, device and browser type, the pages you view, how long you stay, and the source that referred you (for example, a Google search or an advertisement).
Advertising and measurement data. When we run advertising on platforms such as Google or Meta (Facebook and Instagram), we receive data about how our ads perform — for example, that a visitor arrived from an ad and clicked our WhatsApp button. This data is used to measure and improve our advertising.
How we use your information
We use your information to respond to your enquiries and share quotations or proposals; to deliver and manage the services you engage us for; to communicate with you over WhatsApp, phone, or email; to operate, secure, and improve our website; to measure and improve our marketing; and to maintain records and comply with applicable law.
We process your information on the basis of your consent and for legitimate business purposes as permitted by applicable law.
WhatsApp communications
Our website's buttons and forms open a chat with us on WhatsApp, a service operated by Meta. Your use of WhatsApp is governed by WhatsApp's own terms and privacy policy. We use WhatsApp Business to respond to enquiries and manage client communication. If you no longer wish to hear from us on WhatsApp, simply tell us in the chat and we will stop.
Cookies and analytics
We use Google Tag Manager and Google Analytics to understand how visitors use our website, and Google Ads conversion tracking (and, when running such campaigns, remarketing tags and the Meta pixel) to measure our advertising. You can learn how Google uses data from sites like ours at google.com/policies/privacy/partners.
You can control cookies through your browser settings, manage ad personalisation at adssettings.google.com, and opt out of Google Analytics using Google's browser add-on at tools.google.com/dlpage/gaoptout. Declining cookies does not prevent you from using our website.
How we share information
We do not sell your personal data. We share it only with: service providers who help us operate (such as website hosting, analytics, advertising, and communication platforms), who are bound to protect it; professional advisers where necessary; and government or legal authorities where required by law. If our business is ever reorganised or transferred, your data may be transferred as part of that transaction, subject to this policy.
Data retention
We keep enquiry details for as long as needed to respond and follow up. Client and billing records are retained as required by accounting and legal obligations. You may ask us to delete your data at any time (see below), and we will do so unless we are legally required to retain it.
Your rights
Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you have the right to access a summary of the personal data we hold about you, to have it corrected or updated, to request its erasure, to withdraw your consent, and to raise a grievance about how your data is handled.
To exercise any of these rights, email us at siddharth@rassevision.com. We aim to acknowledge and resolve requests within 30 days. If you are not satisfied with our response, you may escalate your grievance to the Data Protection Board of India.
Security
We use reasonable technical and organisational safeguards to protect your data. No method of transmission or storage is completely secure, but we work to protect your information against unauthorised access, alteration, or loss.
Children
Our website and services are intended for businesses and adults. We do not knowingly collect personal data from anyone under 18.
Third-party links
Our website may link to third-party websites and services. Their privacy practices are their own, and we encourage you to review their policies.
Changes to this policy
We may update this policy from time to time. The revised version will be posted on this page with an updated effective date.
Contact us
RASS E-Vision — Attn: Siddharth Deshpande (Grievance Contact)
T-127, Moongipa Arcade, Ashtavinayak CHS, D.N. Nagar, Andheri West, Mumbai, Maharashtra 400053
Email: siddharth@rassevision.com
Phone: +91 90825 87462